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Ready Check: Communication for raid leaders
Oct 30th
Ready Check is a column focusing on successful raiding for the serious raider. Hardcore or casual, Vault of Archavon or Ulduar, everyone can get in on the action and down some bosses.
One of the most difficult tasks any raid leader is going to face will be one of communication. Communication is a complex, ugly issue. It can be one of your strongest assets, but it can equally be your biggest downfall. This is because communication operates on two levels.
First, there’s the obvious data-based communication. Things like “The next boss is named Anub’arak” are data-based. It’s fact, unassailable, and fairly meaningful. Almost everyone’s going to agree with quantifiable information. You’re not going to round the corner of the instance, and find something that’s not Anub’arak.
Second, however, is “shadow” communication. This is a level of communication that can be a great deal more complicated. In the absence of quantifiable information, the recipient will “read into” your words a whole series of meanings and concepts that you may not have intended. For example, “This next boss is Anub’arak, so you should get ready” can be interpreted as “Get ready because we’re going right now” or “get ready by reading up on the boss strategies.” Now, that’s a fairly hyperbolized example, but it’s a true one none-the-less. We’ve all had experience with “I didn’t mean it like that” in our lives.
One of the oldest business cliches is that “Workers don’t leave companies, they leave supervisors.” While a raid leader isn’t a supervisor in the same way as a business manager, some of the viable tips from the corporate world can still apply to raiding life. Let’s take a look after the jump at some simple tips to enhance communication.
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Drama Mamas: Reading is hard
Oct 30th
Dodge the drama and become that player everyone wants in their group with the Drama Mamas. Lisa Poisso and Robin Torres are real-life mamas and experienced WoW players — and just as we don’t want our precious babies to be the ones kicking and wailing on the floor of checkout lane next to the candy, neither do we want you to become known as That Guy on your server. We’re taking your questions at DramaMamas (at) WoW (dot) com.
“Reading is hard.” We’ve seen that snarky little comeback all too often around WoW.com comments, the Blizzard forums and various cracks and crevices in between. Judging from the number of comments we get from readers for whom “skimming” has obviously replaced “reading” (yes, all of you who bunnyhopped over the point of last week’s advice on playing a character of the opposite gender – we’re looking at you!), we might be inclined to concur, in a most un-snarky, literal way.
What concerns the Drama Mamas is when players blunder through their game without really reading what their fellow players are communicating, both explicitly and between the lines. We all know how easily humor (and especially sarcasm) can fall flat on the internet. Disaster strikes when players stop reading and start reading into what others say. It’s all too easy to miss connections when we stop “listening” halfway through. Players can even do this to themselves, second-guessing situations and making assumptions that prevent them from truly enjoying the game the way they’d like.
This week, we’ll help two players slice through their anxieties and clearly communicate their wishes. Say what you mean! Mean what you say! And in the meantime, we urge all our readers to read up, line by line, when other players have something to say. Don’t seize upon a single phrase that inflames your sensibilities while heedlessly abandoning the rest. Connecting with other players is best done in black and white — and “read” all over.
The Queue: The story of vanilla WoW
Oct 29th
Welcome back to The Queue, WoW.com’s daily Q&A column where the WoW.com team answers your questions about the World of Warcraft. Adam Holisky be your host today.
I initially wrote an entirely different Queue for today, and then I came across Tim’s question:
The two expansions have fleshed out stories that I understand to some extent, especially WotLK. This has led me to ask myself, what is the story of vanilla WoW?
That is an amazing question, and has lead me down a path to an answer I did not expect. While my answer took a good three hours to write last night, it was probably the most fun I’ve had writing in quite a while. So thanks, Tim.
My full answer is after the break.
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